Digital fraudulence in banking


Md. Saiful Islam Masum :

With the rise of technology, the banking sector has seen an unprecedented transformation, with online banking, mobile applications, and digital transactions becoming the norm.

In line with this rapidly evolving digital landscape nowadays, the role of a banker needs to be more dynamic and challenging.

However, along with these advancements, there has also been an increase in digital fraudulence, financial default, and cyber crimes.

To effectively combat these threats, modern bankers must be tech-savvy and adapt to the changing times.

One of the primary reasons why modern bankers should be tech-savvy is to stay ahead of digital fraudulence.

Cyber criminals are constantly finding new ways to exploit vulnerabilities in the banking system and it is crucial for bankers to be aware of these threats.

By being knowledgeable about the latest technology trends, bankers can implement robust security measures to protect their banks and customers from cyber threats.

Additionally, being tech-savvy enables bankers to effectively address financial default and crimes.

With the advent of technology, financial transactions have become more complex and sophisticated.

Criminals have also adapted to these changes, finding new ways to commit financial crimes.

By understanding the intricacies of technology, bankers can identify and prevent fraudulent activities, ensuring the integrity of the financial system.

Moreover, being tech-savvy also enables bankers to leverage technology for the benefit of their customers. With the rise of online banking and mobile applications, customers expect seamless and convenient banking experiences.

By being well-versed in technology, bankers can provide innovative solutions that enhance customer experience, such as personalized banking services, real-time updates, and secure digital transactions.

Furthermore, being tech-savvy allows bankers to embrace emerging technologies, such as artificial intelligence and block chain, which have the potential to revolutionize the banking sector.

These technologies can streamline processes, improve efficiency, and reduce costs. By understanding these technologies, bankers can explore their implementation and take advantage of their benefits.

In today’s ever-evolving digital landscape, it has become imperative for modern bankers to equip themselves with advanced technological knowledge and skills.

The banking sector, like many other industries, is undergoing a seismic shift towards digitalization.

However, with this transformation comes the increased threat of digital fraudulence and financial defalcation, making it paramount for bankers to be tech-savvy in order to safeguard their institutions and clients.

In Bangladesh, a country that is rapidly embracing technology, the urgency for bankers to become technologically fluent is more pressing than ever.


The digital revolution has brought about significant changes in the way banks operate, communicate, and interact with their customers.

Traditional banking methods are steadily being replaced by digital platforms, such as mobile banking, internet banking, and online transactions.

This shift has not only increased convenience for customers but has also created new vulnerabilities that can be exploited by cyber criminals.

It is therefore crucial for bankers to have a deep understanding of these digital systems and the ability to identify potential security loopholes in order to prevent fraud and protect the financial security of their clients.

Furthermore, bankers must also be cognizant of the impact of tech literacy on customer relationships and satisfaction.

In an era where digital banking platforms are increasingly preferred, customers expect seamless and secure online experiences.

Bankers who possess a comprehensive understanding of digital systems can provide better guidance and support to customers who may be unfamiliar or hesitant about using these platforms.

By effectively communicating the benefits and reassurances of digital banking, bankers can build trust and encourage customers to embrace these technologies, thus enhancing customer satisfaction and loyalty.

One of the key challenges faced by bankers in Bangladesh is the lack of technological infrastructure and expertise.

Additionally, there is a scarcity of skilled professionals who can navigate and implement complex technological solutions in the banking sector.

Another challenge is the constantly evolving nature of digital crimes.

Hackers and fraudsters are becoming increasingly sophisticated, utilizing advanced technologies such as artificial intelligence and block chain to commit fraud and defalcation.

Bankers need to be at the cutting edge of technological advancements in order to stay one step ahead of these criminals.

This requires a deep understanding of emerging technologies, as well as regular training and skills to ensure bankers are equipped with the knowledge and tools to prevent and detect digital fraud.

The role of modern bankers in Bangladesh, and indeed worldwide, is rapidly changing due to the ongoing digital revolution.

As this transformation occurs, it is critical for bankers to enhance their tech-efficiency in order to safeguard financial institutions from digital fraudulence and defalcation.

The challenges they face in Bangladesh, such as inadequate technological infrastructure and expertise, must be actively addressed to ensure a smooth transition towards a technologically advanced banking sector.

By investing in technology training, fostering collaboration between banks and technology experts, and promoting continuous skill development, Bangladesh can empower bankers to be at the forefront of technological advancements.

Only then can bankers successfully navigate the digital landscape, protect their institutions, and meet the evolving needs of their customers.

(The author is a banker and columnist).